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Welcome to eatby.cc

Everything a modern restaurant needs: online orders for daily menu, delivery, QR orders from the table, table reservations, and loyalty programs.

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DEMO of the ordering platform

Why restaurants choose eatby.cc?

❌

No commissions on orders

Restaurants don't pay anything extra.

✅

Customer loyalty

Points for every meal (customizable percentages).

📩

Automatic SMS notifications

Menu reminders and special offers.

How it works?

Krok 1
1. Start building your customer database

Discover the power of the modern eatby.cc ordering system. Just distribute the flyers we provide and watch your database grow automatically!

Krok 2
2. Place a link to your system

Add buttons for the daily menu and full menu to your website. Customers can easily log in via a QR code or a link.

Krok 3
3. Automatic contact saving

Every customer who signs in is automatically saved to your system. You can build a valuable database effortlessly!

Krok 4
4. Send personalized SMS

Reach customers directly when it's most effective. Your daily menu offer or special deals will bring them back to you.

Krok 5
5. Customer gets a direct link to order

With one click on the SMS link, the customer logs in, sees their name, loyalty points, and can order instantly.

Krok 6
6. Easy order processing

From daily menus to more complex orders. Your restaurant will always be ready for modern customer service.

Krok 7
7. Export data and save time

Easily export orders to Excel and dedicate your time to what's truly important – your guests.

Krok 8
8. Loyalty points for every purchase

A PIN code with the order allows customers to collect points, which you can set based on meals or offers.

Krok 9
9. Build customer loyalty

Surprise them with personalized messages for birthdays or name days. Show them you appreciate them!

Krok 10
10. Motivate them with special offers

Let AI tools write marketing texts while you focus on providing a great experience for your guests.

Calculator for SMS marketing (monthly)

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License price: 199 EUR / annually or FREE with a purchase of credit for SMS marketing, TTS calls, and **order printing**

* * * TTS notifications (Text To Speech): The system will call you with a new delivery or QR order, read the order to the waiter, staff, or manager. A combination of TTS notifications with SMS.
Variant Conditions System setup License price Note
Starter License only 199 € 0 € (self-upload) 199 € Starting entry
Basic Top up SMS credit 100 € 150 € 150 € Basic entry
Standard Top up SMS credit 250 € 100 € 100 € Better value
Premium Top up SMS credit 500 € 75 € 75 € Better deal
Professional Top up SMS credit 750 € 50 € 50 € Great choice
VIP ⭐ Top up SMS credit 1000 € 0 € 0 € VIP client – everything FREE

Extended program description

*Note: This is more than just an SMS service. Send professional emails using your own SMTP (e.g., from your company hosting) to leverage your own domain's reputation. The license price includes our desktop Java application featuring an AI assistant for content creation. The system fully integrates with your eatby.cc funnels for contact collection. Bonus AI emails are not credited upfront; they are earned as you go: for every 1 SMS you send, 3 AI email credits are added to your account. This replaces the need for separate, costly services like Mailchimp, GetResponse, Brevo, or Mailgun.

Variant Conditions SMS price (with VAT) TTS call price (with VAT) Order print price (with VAT)** Number of SMS (with bonus) AI email bonus License price Note
Starter License only 199 € 0,0675 € 0,030 €/min 0,015 € 0 0 199 € Starting entry
Basic Top up SMS credit 100 € 0,063 € 0,029 €/min 0,014 € 1 587 SMS 4 761 e-mailov 150 € +10% SMS bonus
Standard Top up SMS credit 250 € 0,0585 € 0,027 €/min 0,013 € 4 273 SMS 12 819 e-mailov 100 € +20% SMS bonus
Premium Top up SMS credit 500 € 0,054 € 0,023 €/min 0,012 € 9 259 SMS 27 777 e-mailov 75 € +30% SMS bonus
Professional Top up SMS credit 750 € 0,0495 € 0,020 €/min 0,011 € 15 151 SMS 45 453 e-mailov 50 € +40% SMS bonus
VIP ⭐ Top up SMS credit 1000 € 0,045 € 0,020 €/min 0,010 € 22 222 SMS 66 666 e-mailov 0 € VIP client – everything FREE*

Your costs

Starter
Minimal order
Basic
More credit, better price
Standard
You're already saving more
Premium
License included
Professional
License + SMS saving
VIP
License + Menu upload + Top SMS price

Calculator for SMS marketing (monthly)

Savings calculator for restaurants

By regularly using SMS to send menus, you can persuade customers to get used to ordering through your platform instead of calling. Offer them a welcome bonus, such as 100 loyalty points, and promote this modern way of ordering directly in the restaurant. Every weekend they can receive an offer for the daily menu, where they can order meals for the week at great prices. This approach helps prevent food waste and offers customers convenience and transparency.

FAQ

Customers collect points with every order, which they can exchange for discounts, gifts, or competitions. Points are assigned based on restaurant-defined rules and can be used for both daily and main menu meals. Restaurants can motivate customers by combining loyalty points with marketing campaigns. The system strengthens customer relationships and encourages repeat visits.

Joining is simple and intuitive. Just register, fill in basic restaurant information, and upload the menu. Then, the restaurant can set up loyalty points, daily menus, and SMS notification prices. The entire process is guided by our support team.

Using the platform is commission-free on orders. The only fee is 199 EUR annually for system administration and access to full functionality. SMS notification prices are set according to the current price list, and we offer very favorable options. A SIM hosting service is also available at a price of 0.01 EUR/SMS or a direct connection with a branded sender for 0.045 EUR.

The platform provides a comprehensive solution for managing daily menus, full menus, and loyalty programs. It allows you to send personalized SMS messages, collect customer data via QR codes, and offers an automated system for loyalty points. Additionally, the application supports delivery service with calls to confirm orders.

Yes, we have Android and iOS apps available for managing your orders. It is also possible to set up a custom branded app for your restaurant for a one-time fee of 499 EUR.

Upon ordering for delivery, the application automatically calls the restaurant's landline or mobile phone. The call continues until the staff answers. After the restaurant's confirmation, the customer receives a notification with a PIN code to use when receiving the order. This process ensures a smooth flow and minimizes errors.

After presenting the PIN code upon order pickup, the staff processes the order in the app. Points are then credited to the customer's virtual loyalty card. These points can be used for daily menu or main meals. Restaurants can use SMS marketing to inform customers about their point balance and motivate them to visit again.

Yes, unsubscribing from SMS is easy. Just reply to the SMS message with 'STOP' or click on the unsubscribe link in the message. After unsubscribing, you will no longer receive any notifications or marketing messages. Unsubscribing does not affect your account or saved points.

Customers can receive SMS notifications about the daily menu, special offers, or loyalty point status. Notifications are designed to be concise, relevant, and increase the likelihood of repeat purchases.

No, eatby.cc is fully available through a web browser. Neither customers nor restaurants need to install any applications. The entire system is optimized for mobile devices and computers.

Restaurants can easily set the rules for using loyalty points in their administration interface. Customers can redeem points when paying, for example, for a discount on the daily menu or other meals.

The system allows restaurants to better plan inventory based on accurate order records. This reduces food waste and optimizes raw material costs.

After placing an order, the customer receives an SMS with confirmation and order status. The restaurant has access to a system to track all active orders in real time. Notifications also help keep the customer informed of every step.

The platform supports various payment methods, including cash on delivery, payment cards, and online payment gateways. The restaurant can choose which options to activate. This flexibility ensures that customers have convenient choices when paying.

Yes, restaurants can create special promotions, such as holiday, birthday, or themed day discounts. These promotions can be communicated via SMS, increasing their reach. Promotions help attract new customers and maintain the interest of existing ones.

The price of SMS messages is set according to our current contracts with providers. For Slovakia, the price per SMS is only 0.049 EUR. For restaurants with higher volumes, we offer discounted packages that minimize marketing costs.

The reservation system allows customers to book tables directly through the application or a QR code. After the reservation, the staff manually confirms availability and prepares the table with a 'reserved' sign. This process minimizes errors while improving reservation management.

Yes, the platform is designed to be suitable for both small and large restaurants. For smaller businesses, we offer affordable solutions without unnecessary fees, allowing them to compete with larger players in the market. The simple interface and automation save time and resources.

The eatby.cc platform uses encryption to protect customer personal data and communication. Additionally, data is stored on secure servers, and access is strictly limited. Regular audits and software updates ensure the highest level of protection.

Yes, eatby.cc offers the possibility of integration via widgets or an API. You can easily add the Daily Menu order module, the 'Delivery' ordering system, or the reservation system to your website. This integration allows restaurants to maintain their own branding and improve the customer experience.

After an order is created, the customer receives an SMS with a confirmation and the order status. The restaurant has access to a system to track all active orders in real time. Notifications also help keep the customer informed of every step.

Yes, the system supports multiple languages, including Slovak, Czech, English, and others. Restaurants can choose a default language, and customers can switch between the available language options.

Yes, the platform includes sales analysis tools that show trends, best-selling dishes, and the performance of the loyalty program. This data helps restaurants optimize their menu and marketing strategies.

Implementation is very fast. Most restaurants can start using the system within 24 hours after registration. Our support is available to help with setting up the menu, pricing, and other details.

No, the platform works online, so no software installation is required. All you need is an internet connection and a browser. The entire system is fully optimized for mobile devices, tablets, and computers.

Yes, a customer can change or cancel an order before it is confirmed by the restaurant. After the order is confirmed, a change is only possible by contacting the restaurant by phone. This way, we ensure flexibility for customers and a smooth process for the restaurant.

The platform supports all types of dishes, from the daily menu to complex main menu offerings. Additionally, restaurants can add personalized configurators, such as selecting pizza ingredients or customizing burgers.

The SIM hosting service allows restaurants to use SMS notifications at a favorable price of 0.01 EUR per SMS, with messages being sent from their own phone number. This way, customers see a familiar number and can even reply to the SMS, which increases credibility and personal approach. The need for using branded senders is eliminated, which can be advantageous for direct communication and marketing.

Automatic printing of order chits for the kitchen and waiters significantly streamlines work and minimizes errors. To set it up, simply download our special printing application (available for common operating systems) and enter the API keys found in your Eatby admin interface. The application automatically pairs with the system and ensures instant printing of every order upon receipt, including QR orders from the table and deliveries. This **saves time** and **costs associated with manual transcription**.

**TTS calls** are used for automatic order and reservation confirmations, especially for delivery services or important table reservations. The restaurant can choose whether the calls are optional or mandatory. When mandatory, calls will always be made, and the customer can listen to the message and confirm the order (even from the table), or it will be left in their voicemail. The priority is important orders and reservations; the daily menu is usually confirmed only via SMS. This **increases the certainty of order confirmation** and **comfort for the customer**.

Customers scan the **QR code** on the table and can instantly browse the menu and order directly from their phone without waiting for staff. We provide custom-made QR codes for your tables according to your number of tables and design. Delivery takes up to **2 weeks** from the order date. The price ranges from **5 to 7 EUR per table**, with a minimum order of **40 pieces per table**. This ensures you have enough spare sticker QR codes in case of damage, and they will last for several years (total cost of 6-9 EUR per table for long-term coverage).

Our system actively supports **SMS marketing** for special occasions. You can create targeted **funnels** for customers by sending them **VIP invitations** for birthdays and name days with exclusive offers. You can also actively promote VIP table reservations with discounts and any type of celebration. Customers who show interest receive personalized offers, which significantly **increases their loyalty** and motivates them to return and organize their events at your restaurant.

Our online **reservation system** allows customers to easily book a table at your restaurant via the web or mobile. The restaurant receives an instant notification of a new reservation, which it can manually confirm or decline. The system automatically sends confirming SMS or TTS calls to customers, which minimizes misunderstandings and **improves table management**. For restaurants, this is an efficient way to manage occupancy and prevent overlapping reservations.

We provide comprehensive **technical support** for all our clients. If you have any questions or encounter a problem, our team is available via email, phone, or chat. We guarantee a quick response and an effective solution so that your restaurant can operate without interruption.

Our Eatby platform is constantly evolving, and we **regularly update it** with new features, improvements, and security patches. The goal is to ensure you always have access to the latest technologies and tools that will help you optimize restaurant operations and increase customer satisfaction. We will inform you about important updates in advance.

Yes, we understand that you want to be sure our platform is right for you. We offer the option of a **non-binding trial version** or a **system presentation**, where you can try out the key features and find out how Eatby can benefit your restaurant. Contact us for more information or to arrange a presentation.

Contact us

Do you have questions? We are happy to answer!

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